Things people want to know
How do I get the client?
Head to the download page and pick the version matching your device.
What is the first step after install?
Start the client, sign in, choose a route from the list, and connect.
Can I move to a new device?
Install on that device and sign in with the same account; how many devices are allowed depends on your plan.
Stuck in connecting state?
Disconnect, check your internet, switch to another route, or start the client again.
Speed going up and down?
Pause tasks using bandwidth, change routes, and make sure no other networking tool runs at the same time.
Account safety tips?
Pick a unique hard-to-guess password, keep codes to yourself, and install only from trusted entries.
Where is the subscription info?
Log in through the client or purchase page to see the active period and status.
What is QuickQ?
QuickQ is a connectivity tool for multiple devices: once installed and signed in you can choose routes, read connection status, and manage devices and subscriptions from one account.
Which platforms are covered?
Windows, macOS, iOS and Android; the same account works on several devices and routes switch whenever needed.
How long does setup take?
With the official guide, download, install, sign-in and the first connection take a few minutes; if it fails, follow the checklist.
What to keep in mind?
Use it only as local laws allow, follow the Terms and Privacy Policy, and never share your credentials.
Where can I ask?
Start with the FAQ by scenario, then the checklist in the guide; submit through the site support entry if the issue remains.